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Support by Product

Does my kit need
batteries?


Can't get your
chemical vials
open?


Important Safety Information
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Support

For technical support or assistance with any Thames & Kosmos product, first try the common support issues and troubleshooting information organized by product below.

If the information on our website does not solve your problem, please send a detailed email to support@thamesandkosmos.com

or call 1-800-587-2872. Our regular office hours are from 9 am to 5 pm, Monday through Friday, Eastern Standard Time.


Replacement Parts

To order replacement parts for our current science kits, please contact technical support by emailing support@thamesandkosmos.com or calling 1-800-587-2872. Our regular office hours are from 9 am to 5 pm, Monday through Friday, Eastern Standard Time.


Additional Materials

Additional items needed for each kit are listed in the individual "Support by Product" pages.

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